Terms of Service

Last Updated: August 20, 2026

Welcome to Fixify.

These Terms of Service govern your access to and use of the Fixify website, including the purchase of products and services offered through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General Conditions

Fixify operates an online retail store offering gadgets, accessories, innovative products and other consumer goods.

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our website or services for any unlawful, fraudulent or unauthorized purpose.

We reserve the right to refuse service, cancel orders or restrict access to our website where reasonably necessary to protect our business, customers or the integrity of our services, subject to applicable law.

2. Eligibility

By placing an order through Fixify, you confirm that:

• You are legally permitted to enter into a purchase contract;

• The information you provide is accurate and complete;

• You will use our website only for lawful purposes;

• You will not attempt to interfere with the operation or security of our website;

• You will not use our website to engage in fraudulent activity.

If you are purchasing on behalf of a business or another organization, you confirm that you have the authority to act on its behalf.

3. Products

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device, screen settings, lighting conditions and other factors.

Product images may be provided for illustrative purposes and may not always represent every minor variation in appearance, packaging or presentation.

We reserve the right to correct errors, inaccuracies or omissions and to update product information at any time.

Nothing in this section limits your statutory rights concerning products that do not conform to the sales contract.

4. Product Availability

Products displayed on our website are subject to availability.

We do not guarantee that a product will remain available after you place it in your cart.

If a product becomes unavailable after you place an order, we may contact you regarding the situation.

If we are unable to fulfill the order, we will provide an appropriate refund or other remedy required by applicable law.

5. Prices

All product prices are displayed on the website at the time of purchase.

Prices may change at any time, but changes will not affect an order that has already been accepted, except where required by law or where an obvious pricing error has occurred.

Where applicable, taxes, duties or other charges may be displayed during checkout or may be imposed separately depending on the destination and applicable law.

6. Pricing Errors

We make reasonable efforts to ensure that prices displayed on our website are accurate.

If a product is listed at an obviously incorrect price due to a technical or human error, we reserve the right to correct the error.

If an order has been placed at an obviously incorrect price, we may cancel the order and refund any amount already paid, where permitted by applicable law.

7. Orders

When you place an order, you are making an offer to purchase the selected products.

After submitting an order, you may receive an order confirmation acknowledging receipt of your order.

An order confirmation does not necessarily mean that the order has been accepted.

An order is considered accepted when we confirm that the order has been accepted for fulfillment or otherwise communicate acceptance to you.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

• Product availability issues;

• Pricing or listing errors;

• Suspected fraud;

• Unauthorized transactions;

• Duplicate or unusually large orders;

• Incorrect customer information;

• Shipping restrictions;

• Violations of these Terms of Service.

If we cancel an order after payment has been received, we will refund the applicable amount.

8. Payment

Payments may be processed through payment providers made available at checkout, including Shopify Payments, Stripe, PayPal or other supported payment methods.

You confirm that you are authorized to use the payment method submitted with your order.

Payment information may be processed directly by the applicable payment service provider.

Fixify does not intentionally store complete payment card numbers.

We reserve the right to use fraud detection and payment verification measures to protect our customers and business.

9. Order Confirmation

After placing an order, you should receive an electronic confirmation containing information about your purchase.

Please review your order confirmation carefully and contact us as soon as possible if you notice an error.

If an order has not yet been processed or shipped, we may be able to correct certain information.

Once an order has been processed or shipped, changes may no longer be possible.

10. Shipping and Delivery

Shipping and delivery are subject to the terms described in our Shipping Policy.

Estimated delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather events, strikes, technical issues and other unforeseen events.

Fixify is not responsible for delays caused by circumstances outside our reasonable control.

Nothing in this section limits any mandatory rights you may have under applicable consumer protection laws.

11. Customs, Duties and Taxes

Depending on the destination of an order, customs duties, import taxes, VAT or other governmental charges may apply.

Where such charges are not included in the purchase price or collected during checkout, they may be payable by the customer.

Customers are responsible for complying with applicable import and customs requirements in their country unless applicable law provides otherwise.

12. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy, which forms part of these Terms of Service.

Nothing in our Refund & Return Policy or these Terms of Service limits any mandatory statutory rights available to consumers.

Consumers may have legal rights relating to cancellation, withdrawal, defective products, conformity, repairs, replacements, refunds and price reductions.

13. European Consumer Rights

If you are a consumer located in the European Union or another jurisdiction providing mandatory consumer protection rights, nothing in these Terms of Service is intended to exclude or restrict those rights.

Where applicable, consumers may have a statutory right to withdraw from a distance purchase within 14 days, subject to legally recognized exceptions.

Consumers may also have statutory remedies where products are defective or do not conform to the sales contract.

Mandatory consumer protection laws applicable to your purchase will prevail over any conflicting provision of these Terms of Service.

14. Prohibited Use

You may not use our website:

• For any unlawful purpose;

• To commit fraud;

• To impersonate another person or entity;

• To obtain products through deceptive means;

• To interfere with website security;

• To introduce malicious software or harmful code;

• To attempt unauthorized access to our systems;

• To scrape or systematically extract website content without authorization;

• To interfere with the operation of the website;

• To violate any applicable law or regulation.

We reserve the right to take reasonable measures against unauthorized or abusive use.

15. Intellectual Property

Unless otherwise stated, the Fixify website and its contents are owned by or licensed to Fixify.

This includes, where applicable:

• Logos;

• Branding;

• Text;

• Product descriptions;

• Graphics;

• Images;

• Website design;

• Layout;

• Software;

• Other original content.

You may not reproduce, copy, distribute, modify, publish, sell or commercially exploit our content without prior written authorization, except where permitted by applicable law.

Third-party trademarks, logos and product names remain the property of their respective owners.

16. User Content

If you submit reviews, comments, photographs, feedback or other content to Fixify, you represent that you have the right to submit that content.

You agree not to submit content that:

• Is unlawful;

• Is fraudulent;

• Infringes intellectual property rights;

• Violates another person's privacy;

• Contains malicious software;

• Is defamatory or abusive;

• Contains inappropriate or harmful material.

By submitting content, you grant Fixify a non-exclusive, worldwide, royalty-free license to use, reproduce, display and distribute that content for legitimate business purposes, including displaying customer reviews on our website and marketing channels.

This license does not transfer ownership of your content to Fixify.

17. Reviews and Feedback

Customer reviews and feedback should reflect genuine experiences.

We reserve the right to remove content that violates applicable laws, these Terms of Service or our reasonable content standards.

We do not guarantee that every review represents the views or experiences of Fixify.

18. Third-Party Services

Our website may use or integrate third-party services, applications or platforms.

These services may include payment processors, shipping providers, analytics services, advertising services, hosting providers and other technology providers.

Third-party services may be governed by their own terms and privacy policies.

Fixify is not responsible for the independent policies or practices of third-party services.

19. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience and do not necessarily imply endorsement.

Fixify does not control third-party websites and is not responsible for their content, availability, security or privacy practices.

You access third-party websites at your own risk.

20. Website Availability

We make reasonable efforts to keep the Fixify website available and operational.

However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances beyond our reasonable control.

21. Disclaimer

To the maximum extent permitted by applicable law, Fixify does not guarantee that the website will always be error-free, uninterrupted or completely secure.

Information provided on the website is intended for general informational purposes.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Fixify will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services.

This may include, where legally permitted, loss of profits, loss of business opportunities, loss of data or other indirect losses.

Nothing in these Terms of Service excludes or limits liability for matters that cannot legally be excluded or limited, including mandatory consumer rights.

23. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website, your violation of these Terms of Service, or your infringement of the rights of another person.

This provision does not apply where applicable law prohibits such an obligation.

24. Suspension or Termination

We may suspend or terminate access to our website where reasonably necessary, including in cases of fraud, abuse, security threats or serious violations of these Terms of Service.

Termination will not affect rights or obligations that arose before termination.

Consumer rights relating to purchases already made remain unaffected.

25. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and protect personal information.

26. Cookies

Our website may use cookies and similar technologies.

Information about our use of cookies is provided in our Privacy Policy and, where applicable, through our cookie consent mechanism.

27. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be published on this page and the "Last Updated" date will be changed accordingly.

Changes will generally apply from the date they are published, except where applicable law requires otherwise.

Your continued use of the website after an update constitutes acceptance of the updated Terms to the extent permitted by law.

28. Severability

If any provision of these Terms of Service is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply.

29. Entire Agreement

These Terms of Service, together with the policies and information referenced in them, constitute the terms governing your use of the Fixify website and your purchases from Fixify, subject to mandatory legal rights.

30. Governing Law and Consumer Protection

These Terms of Service are subject to the laws applicable to the relevant transaction, subject to any mandatory consumer protection rights that apply to you.

Nothing in these Terms prevents a consumer from relying on mandatory rights or protections provided by the laws of the country or jurisdiction in which the consumer is legally protected.

Consumers within the European Union may benefit from mandatory consumer protection rules that cannot be contractually excluded.

31. Dispute Resolution

If you have a concern or dispute regarding an order or our services, we encourage you to contact Fixify first so that we can attempt to resolve the matter directly.

Nothing in this section prevents you from exercising any statutory right to bring a claim before a competent court, use an applicable alternative dispute resolution mechanism, contact a consumer protection authority, or exercise any other legal remedy available to you.

32. Contact

If you have any questions regarding these Terms of Service, your order or our services, please contact Fixify through the customer support contact information published on our website.

When contacting us about an order, please include your order number whenever possible so that we can assist you efficiently.

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Fixify

Thank you for choosing Fixify.